How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Contact us @ (415) 662-3295
How is CaringALS different than GoFundMe and other crowdfunding sites?
Do I have to raise all the funds of the bill by myself?
How do I get the funds for my bill?
Can I use CaringALS for other purposes?
Do I create one fundraiser for each provider?
See all 6 articles
Getting started with us
Orders and refunds
Gifts and coupons
What does CaringALS mean to patients?
I am not looking for a new provider. Can CaringALS still be a benefit to my ALS journey?
How do I get started with CaringALS?
Do I need to create an account and login before I can access the features on CaringALS?
I currently have a provider I see that is not on the website. Can CaringALS still help me financially with those services?
See all 30 articles
How does CaringALS help with insurance?
Can I use my insurance to pay?
How do I know if a Provider accepts insurance? If a provider does not accept insurance, can I still submit a claim?
If a provider accepts insurance, or I submit a claim, does this affect any aspects of financial assistance?
I am concerned about my privacy issues. How can CaringALS ensure it remains confidential?
What does CaringALS use to hold these patient-provider appointments? Is confidentiality maintained?
Do I need to start a campaign in order to receive financial assistance from donors, or will the donors pay a certain percentage of the service regardless?
Does the entire service bill need to be paid before I can see the provider?
What happens if I can’t raise enough funds to cover the cost of the service?
Is there a maximum amount of financial assistance I can receive from sponsors?
How much financial aid can I get from each purchased service? How is financial aid determined?
See all 7 articles
I think I have ALS. Can anyone on CaringALS diagnose and confirm this?
Which treatment is the most effective?
What and who did those who had ALS Reversals do and see?
What are the types of treatments offered on CaringALS?
What does CaringALS mean to providers?
How do I join the list of providers on CaringALS?
I am currently booked with patients, but I would still love to join. What can I do? Can you help my existing patients?
I want to join as a provider, but there are specific regulations with my hospital’s administration. Can you work with them?
How can I get access to a patient’s previous diagnosis and information?
See all 16 articles
How does insurance work?
Will I be paid directly for the services I provide or is there an intermediate transaction?
Do I see patients before the service fee is fulfilled or after?
I am flexible with my service fees. Can you let patients know this?
How is confidentiality ensured?
What is ALS?
Why donate to CaringALS?
How will these funds be distributed?
Can I donate more than the default amount?
How do I become a corporate sponsor?
Help Desk Software
by Freshdesk Support Desk